How Wallet And Account Data Moves
Our Privacy Policy starts with the details needed to open and operate your account: contact information, phone verification results, login events and records connected to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. We use those records to match a transaction to your account,
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confirm status and investigate a failed or duplicated request. Device type, browser signals and approximate access details help us protect the account when a sign-in differs from your usual path. We keep records only for operational, safety or legal needs, then remove or anonymise them under
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our retention process. Access depends on local law, and where local law permits, you can ask us to explain, correct or delete eligible data.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.